Terms of Use
LIO is a professional digital ecosystem designed to help organisations discover each other, share resources, create meaningful connections and explore opportunities for collaboration. These General Terms and Conditions explain how the Platform works, how membership and access are managed, what members can expect from the Service, and the principles that apply to its use.
LIO is currently being developed through a pilot phase. During this period, the Platform and its services may evolve as LIO learns from participating organisations, develops new functionalities and adapts to operational, technological, security or regulatory requirements. The full General Terms and Conditions below provide the detailed legal framework governing the use of the Platform and its services.
ARTICLE 1 – Purpose of the platform and the LIO ecosystem
LIO – Leaders from the Inside Out (hereinafter “LIO”, the “Platform” or the “Service”) develops a professional digital ecosystem intended to foster interactions, resource sharing, the emergence of opportunities and the development of collaborations between organisations pursuing objectives compatible with the values and purpose of the community.
The ecosystem is primarily intended for companies, associations, foundations, entrepreneurial initiatives and other professional organisations wishing to participate in a trusted environment fostering exchanges, visibility, partnerships and initiatives of common interest to its members.
ARTICLE 2 – Principles, pilot phase and evolution of the service
LIO designs its digital tools and environments according to a human-centred approach aimed at preserving users’ autonomy, freedom of choice and intention in their use of the Service.
The functionalities offered are intended to support professional searches, interactions and exchanges between members without replacing their judgement, will or decision-making capacity.
The Service favours an intentionally simple environment with limited solicitations (“low noise”). The absence of certain automated recommendation, systematic notification or repeated solicitation features constitutes a design choice intended to respect users’ attention, pace and autonomy.
Users remain free to determine the searches, interactions and decisions they wish to undertake within the ecosystem.
The Platform is currently deployed as part of a pilot phase intended to enable its progressive development, the evaluation of its functionalities and the continuous improvement of the experience offered to participating organisations.
This period enables LIO to adapt the services offered in order to take into account feedback, the needs of the community, operational constraints, security requirements and applicable technological or regulatory developments.
In this context, certain functionalities may be added, modified, suspended, replaced or removed when this appears necessary for the proper functioning of the Service, its improvement or its security.
Access to all or part of the services may be offered free of charge for the duration of the pilot phase. This free access is granted on a temporary basis and does not create any acquired right to the future maintenance of identical conditions of access or use.
LIO reserves the right to evolve its organisational model, membership terms, community programmes, functionalities or services in order to support the development of the ecosystem.
Participation in the pilot phase implies acceptance of the adaptations necessary for the improvement, security and progressive development of the services offered. The pilot phase does not constitute any commitment regarding the permanent maintenance of the functionalities available during this period.
ARTICLE 3 – Member admission and access conditions
Access to functionalities reserved for members is subject to a prior admission procedure defined by LIO.
The ecosystem is intended for organisations, companies, associations, foundations, entrepreneurial initiatives and other professional organisations whose activities appear compatible with the objectives pursued by LIO.
Submitting an application does not confer any automatic right to obtain membership status or access to the services offered.
In order to preserve the coherence of the ecosystem, the quality of interactions between members, the security of the Platform and its harmonious development, LIO freely assesses admission requests submitted to it.
As part of this assessment, LIO may take into account the information provided by the applicant organisation, the nature of its activities, their compatibility with the objectives pursued by the ecosystem, as well as any relevant consideration relating to the security, proper functioning or development of the services offered.
LIO may request any additional information useful for the assessment of an admission request.
Participating organisations shall ensure that the information provided remains accurate, complete and up to date throughout their participation in the ecosystem.
Certain functionalities or programmes may be reserved for particular categories of members or be subject to specific conditions brought to the attention of the users concerned.
LIO may refuse or limit access to all or part of the services where an application or use appears incompatible with these General Terms and Conditions, the objectives pursued by the ecosystem or the requirements relating to the security and proper functioning of the Service.
Admission procedures may evolve in order to support the development of the Platform and the emergence of new services, programmes or categories of members.
ARTICLE 4 – User accounts and member profiles
Each organisation admitted to the ecosystem may have one or more user accounts associated with its authorised representatives, as well as an organisational profile intended to facilitate the use of the services offered.
Participating organisations remain responsible for the access granted to their representatives and shall ensure that persons authorised to use the Platform act within the scope of the powers entrusted to them.
The information provided when creating an account or establishing a member profile must be accurate, complete and sufficiently up to date to allow the normal use of the services offered.
No organisation or user may impersonate a third party or provide information likely to mislead other members (under penalty of immediate exclusion from the Platform).
Certain professional information voluntarily provided by members is intended to enable their identification, presentation and visibility within the ecosystem. The visibility arrangements applicable to such information are specified in these General Terms and Conditions and in the Privacy Policy.
Each organisation shall ensure the accuracy of the information it chooses to provide and assumes responsibility for the content, documents and resources it makes accessible through the functionalities offered.
User account credentials and access means are personal. Each organisation shall take appropriate measures to preserve their confidentiality and shall report as soon as possible any unauthorised use of which it becomes aware.
LIO may establish different categories of accounts, profiles or access arrangements in order to meet the needs of the ecosystem and its future developments.
Each organisation remains free to make the professional, commercial or strategic decisions it chooses to make following information obtained through the Service.
ARTICLE 5 – Member Directory and visibility of published information
The Member Directory constitutes one of the services offered by LIO in order to foster the discovery of participating organisations, the development of professional interactions and the emergence of collaboration opportunities within the ecosystem.
The information made visible within the Member Directory corresponds to the professional information that each organisation chooses to share in order to present its activities, expertise, areas of interest, resources or collaboration opportunities within the functionalities offered by the Platform.
Not all information provided by members is intended to be made visible to other users.
Information intended to appear in an organisation’s profile may include, in particular, a description of its activities, areas of expertise, resources or opportunities it wishes to highlight, the languages in which it conducts its activities, the geographical areas in which it operates and, where applicable, the links it chooses to make accessible.
Certain information may also be used to enable the classification, search or discovery of profiles through the categories, filters and navigation functionalities offered by the Platform.
Administrative, contractual, billing, verification, security or compliance information is not made visible to other members and remains accessible only to authorised persons to the extent necessary for the management and operation of the Service.
The visibility arrangements applicable to the different categories of information are determined by the functionalities of the Platform, the settings made available to users and, where applicable, by the Privacy Policy.
The first name, surname and contact details of an organisation’s main representative are not made accessible to other members by default. They may only be communicated through the connection mechanisms provided by the Platform or with the consent of the person concerned.
Each organisation remains responsible for the information it chooses to publish and warrants that it has the rights and authorisations necessary for its communication.
LIO may provide mechanisms enabling members to complete, correct, update or delete certain information relating to their organisational profile.
The visibility of certain information may evolve in order to support the development of the Service, subject to compliance with applicable data protection obligations and user information requirements.
ARTICLE 6 – Connection requests and connections between members
The connection functionalities offered by the Platform are intended to facilitate voluntary professional interactions between participating organisations.
Connection requests must be made in good faith, for a legitimate professional purpose and in compliance with these General Terms and Conditions.
Each organisation remains free to accept, refuse or not respond to a connection request without such decision creating any obligation to continue exchanges or establish a professional relationship.
Acceptance of a connection request exclusively allows access to the information made available within the relevant functionalities. It does not confer any particular right over the data, content or resources communicated by other members.
Information obtained through connections is exclusively intended to facilitate professional interactions between members. It may not be used in a manner likely to circumvent the functionalities offered by the Platform, infringe the rights of other users, create external databases or serve prospecting, collection or exploitation activities incompatible with the objectives pursued by the LIO ecosystem.
Members shall refrain from any repetitive, abusive or manifestly unrelated solicitation to the purposes pursued by the Service.
Information shared in the context of interactions between members remains subject to the applicable rules on personal data protection, confidentiality and intellectual property.
LIO does not guarantee the acceptance of a connection request, the continuation of exchanges between members, or the conclusion of any particular partnership or collaboration.
Each organisation remains free to determine the relationships it chooses to establish and the decisions it makes following interactions carried out through the Service.
ARTICLE 7 – Authorised use of the platform
Members shall use the services offered within a legitimate professional framework, in accordance with their purpose, these General Terms and Conditions and the applicable legal and regulatory provisions.
They shall refrain from any behaviour likely to affect the security, integrity or proper functioning of the Platform or the rights of other users.
Any use intended to circumvent the technical or organisational measures implemented by LIO, carry out massive or automated collection of information accessible through the Service, exploit data obtained within the ecosystem in order to develop competing services, or divert the functionalities offered from their normal purpose is incompatible with these General Terms and Conditions.
The use of digital tools intended to improve accessibility, security or the user experience remains authorised where it does not compromise the security of the Platform, the rights of other members or the objectives pursued by the Service.
Members shall comply with the technical, functional or organisational limitations applicable to the services offered, as well as any specific conditions that may apply to certain functionalities or programmes.
LIO may take the measures reasonably necessary to preserve the security, integrity and proper functioning of the Platform and to prevent uses that are manifestly incompatible with these General Terms and Conditions (including the immediate exclusion, without prior notice, of the user or users concerned by conduct prohibited under these Terms).
ARTICLE 8 – Content and information incorporated into the platform
Content published on the Platform is published by LIO or with its authorisation.
Participating organisations may provide LIO with certain information relating to their activities, expertise, projects, resources or collaboration opportunities in order to enable their integration into their organisational profile or into the areas provided by the Platform.
Participating organisations warrant that they have the rights, authorisations and legal bases necessary to provide such information to LIO.
LIO remains free to select, adapt, update or remove content incorporated into the Platform where this appears necessary for the proper functioning of the Service, the coherence of the ecosystem, compliance with applicable regulations or the protection of users’ legitimate interests.
ARTICLE 9 – LIO communications and community programmes
As part of the operation and development of the ecosystem, LIO may make available to participating organisations community programmes, collaborative initiatives, events, professional resources, exchange spaces or additional functionalities intended to foster interactions between members.
In accordance with its human-centred design approach, LIO favours intentionally simple and centralised communication. Information relating to the operation of the Service, developments of the Platform, community initiatives, events and resources made available is primarily published in the dedicated areas of the Platform or on LIO’s digital channels provided for this purpose.
LIO limits, as far as possible, the use of notifications, newsletters or repeated solicitations and favours the voluntary consultation of information by members.
Where certain individual communications appear necessary for account management, Service security, the performance of contractual relationships or compliance with legal obligations, they may be sent directly to the users concerned.
Participation in community programmes remains optional unless otherwise specifically provided for in relation to a particular service.
ARTICLE 10 – Service availability and technical limitations
LIO implements appropriate technical, organisational and operational measures to ensure the security, stability and proper functioning of the services offered within the ecosystem. However, the very nature of digital technologies means that certain interruptions, limitations or periods of unavailability may occur occasionally.
The Platform may in particular be subject to maintenance operations, updates, functional developments or interventions intended to strengthen its security, performance or compliance with applicable requirements.
LIO does not guarantee continuous and uninterrupted availability of all functionalities offered. Temporary interruptions may in particular result from technical incidents, maintenance operations, interaction with third-party services, regulatory constraints or external circumstances affecting the infrastructures used.
Where an interruption is likely to have a significant impact on the normal use of the services, LIO will endeavour to inform members within an appropriate timeframe where circumstances permit.
Each participating organisation shall ensure that it has equipment, software, connections and digital environments compatible with the functionalities it wishes to use. It shall report as soon as possible any anomaly, technical difficulty or security incident of which it becomes aware in connection with its use of the Platform.
Where certain functionalities rely on technologies or services operated by third-party partners or providers, their availability also depends on the conditions applicable to those third parties.
ARTICLE 11 – Personal data protection
The protection of personal data constitutes an essential element of the operation of the LIO ecosystem. Processing carried out in connection with the services offered is implemented in accordance with applicable data protection regulations and the principles of lawfulness, transparency, proportionality, security and minimisation.
The use of certain functionalities involves the processing of information relating to participating organisations, their representatives, interactions carried out between members, as well as technical data necessary for the administration, security and improvement of the services offered.
Such processing notably enables user accounts to be managed, interactions between participating organisations to be organised, the security of the Platform to be ensured, the functionalities offered to be developed and applicable legal or regulatory obligations to be fulfilled.
All information relating to the categories of data processed, the purposes pursued, the legal bases used, potential recipients, retention periods and the rights granted to data subjects is set out in the Privacy Policy, which forms an integral part of the legal framework applicable to the services offered by LIO.
Where certain functionalities allow members to voluntarily share professional information with other users, only data made accessible in accordance with the settings and arrangements provided by the Platform may be accessed by the persons concerned.
LIO implements appropriate technical and organisational measures to preserve the confidentiality, integrity and availability of the data processed.
ARTICLE 12 – Intellectual property and rights of use
All elements comprising the Platform and the LIO ecosystem, including software, interfaces, functionalities, databases, original content, digital resources, graphic elements, distinctive signs and technical developments, remain protected by the applicable rules on intellectual property.
Unless otherwise indicated, these elements belong to LIO or are used under the rights and authorisations necessary for their operation.
Access to the services offered does not entail any transfer of intellectual property rights to members. Each participating organisation benefits solely from the right to use the functionalities made available to it in accordance with these General Terms and Conditions and for the duration of its access to the services concerned.
Participating organisations retain all rights relating to the content, documents, trademarks, logos, information and resources that they voluntarily provide as part of their use of the Platform.
When content is published or shared through the functionalities offered, the organisation concerned authorises LIO to host, store, technically reproduce, display and process it to the extent strictly necessary for the operation, administration, security and improvement of the services offered. This authorisation remains limited to the purposes pursued by the Platform and does not entail any transfer of ownership.
Any reproduction, extraction, reuse, distribution or exploitation incompatible with the rights of the relevant rights holders is prohibited unless prior authorisation is obtained where such authorisation is required.
ARTICLE 13 –Limitation, suspension and removal of access
In order to preserve the security, integrity, proper functioning and objectives pursued by the LIO ecosystem, certain measures may be taken where a use appears incompatible with these General Terms and Conditions, applicable legal obligations or the legitimate interests of users and the Service.
Depending on the circumstances, such measures may consist of limiting access to certain functionalities, requesting the modification or deletion of specific information, temporarily suspending certain access rights or terminating the use of all or part of the services offered.
Such measures may in particular be considered where a user provides manifestly misleading information, infringes the rights of other persons, compromises the security or operation of the Platform, diverts the functionalities offered from their purpose, carries out unauthorised automated collection operations or significantly fails to comply with the obligations applicable to their use of the services.
Where circumstances permit and the security of the Service is not compromised, LIO shall endeavour to inform the member concerned of the measures taken and their main reasons.
Certain measures may nevertheless be applied without prior notification where they appear necessary to protect users, ensure the security of the services offered or comply with legal or regulatory obligations.
ARTICLE 14 – Limitation of liability
The LIO ecosystem is intended to provide participating organisations with a professional digital environment and the functionalities necessary for its use. Each organisation remains free to make the decisions it takes in the course of its activities and the relationships it chooses to establish with other members.
Use of the services offered does not guarantee the conclusion of a partnership, the obtaining of any particular opportunity, or the achievement of any specific economic, financial or professional result.
Each participating organisation remains responsible for the information it provides, the commitments it makes and compliance with the obligations applicable to it.
The information, resources and functionalities made available within the Service are intended solely to facilitate professional interactions between members and do not constitute individualised professional advice or guarantees of results.
To the extent permitted by applicable law, LIO shall not be held liable for consequences resulting from use of the services contrary to these General Terms and Conditions, information provided by members, unavailability attributable to third parties or interruptions necessary for the operation, security or normal evolution of the Platform.
ARTICLE 15 – Evolution of the service, amendment of the General Terms and Conditions and cessation of activities
LIO develops a digital ecosystem intended to evolve in order to meet the needs of participating organisations, technological developments, regulatory requirements and the objectives pursued in the course of its activities.
The functionalities offered may be adapted, expanded, replaced or removed where this appears necessary for the proper functioning, security, compliance or development of the Service.
Following the pilot phase, LIO may offer different arrangements for access to the services developed, including memberships, subscriptions, additional services or other arrangements adapted to the needs of participating organisations. The conditions applicable to these services will be the subject of specific information provided when they are implemented.
Amendments to these General Terms and Conditions are brought to the attention of members in accordance with arrangements appropriate to their importance. Where an amendment substantially affects the conditions of use of the services offered, LIO shall endeavour to inform the users concerned before it enters into force, except where immediate application is necessary to comply with a legal, regulatory or security obligation.
LIO may also decide to suspend, withdraw or permanently terminate all or part of the functionalities offered where such decision results from technical, organisational, economic, regulatory or security constraints.
Where a total or substantial permanent cessation of services is contemplated, LIO shall endeavour to inform the members concerned of the consequences likely to affect their access, content or data related to the use of the functionalities concerned.
ARTICLE 16 – Final provisions
These General Terms and Conditions of Use, the Privacy Policy and any specific conditions applicable to certain services offered by Leaders from the Inside Out (LIO) constitute the legal framework governing the use of the functionalities made available to members of the ecosystem. They shall be interpreted in accordance with Belgian law and the legal and regulatory provisions applicable to the services offered. Any specific conditions applicable to a particular service shall prevail exclusively with respect to the provisions they govern.
LIO and its members shall favour, where such an approach appears appropriate in view of the circumstances, the prior search for an amicable solution to any dispute relating to the validity, interpretation, performance or termination of the relationships established in connection with the services offered.
Subject to any mandatory legal provisions applicable, any dispute falling within these General Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the judicial district of Brussels.
Any possible nullity, unenforceability or lack of legal effect of any of the provisions of these General Terms and Conditions shall not affect the validity of the other provisions, which shall retain their full effect to the fullest extent permitted by applicable law. Provisions which, by reason of their nature or purpose, are intended to produce their effects beyond the termination of the relationships established between the parties shall remain applicable for the period necessary to fulfil the obligations concerned.
Any question, request for information or complaint relating to the use of the Platform may be addressed to LIO at the following address: leadersfromtheinsideout@gmail.com (or any other contact address subsequently communicated on the Platform).
These General Terms and Conditions enter into force as of their publication or communication to members in accordance with the arrangements determined by LIO and shall remain applicable throughout the period of use of the services offered.